Responsible Gaming

Betjiji Responsible Gaming — The Complete Guide to Safe Betting

Betting is entertainment, not a source of income. betjiji brings all responsible gaming tools and guides together in one place — from setting limits to self-exclusion.

18+ Only
24/7 Support
Set your own limits
Self-Exclusion Feature

Betjiji's 6 core responsible gaming tools

Betjiji provides these tools free of charge to help keep your betting experience healthy and safe.

Set Deposit Limits
Decide in advance how much you will deposit daily, weekly, or monthly. Once the limit is reached, betjiji will automatically block further deposits.
Loss Limit
Once your losses reach a set amount, your account will automatically stop. This tool protects you from taking a serious financial hit.
Session Time Limit
Decide how long you want to play in a single session. Once that time is up, betjiji will send you a reminder to take a break.
Cooling-Off Period
Need a break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks — it reactivates whenever you're ready.
Self-Exclusion
If you want to stay away from betting long-term, you can self-exclude for anywhere between 6 months and 5 years. This decision is difficult to reverse — so think it through carefully before proceeding.
24/7 Support
Whatever the issue, betjiji's support team is always here for you. Reach us directly via live chat or email.

What does responsible gaming actually mean?

Responsible gaming means enjoying betting as a form of entertainment — not as a way to make money. betjiji believes every player should have full control over their own play. How much time you spend and how much you spend are decisions that should be yours alone, free from any outside pressure.

Online betting is growing in popularity across Bangladesh. For many, betting on cricket, football, or other sports is an exciting hobby. But when that hobby turns into a compulsion, problems begin. betjiji's responsible gaming policy was built specifically to prevent that from happening.

Using betjiji's responsible gaming tools, you can make sure that betting never has a negative impact on your family, financial, or social life.

The core principles of responsible betting at betjiji

Every betjiji service is built with responsible betting at its core. Our key principles are:

  • Play for fun: Betting on betjiji should be an enjoyable experience. Playing out of fear of losing or to chase your losses is never a good sign.
  • Only spend what you can afford: Only bet money that you can afford to lose without it affecting your daily life.
  • Stick to your time limits: Playing for too long without a break clouds your judgment. Step away after a set amount of time.
  • Don't chase your losses: Chasing losses by placing bigger bets is one of the clearest signs of a betting addiction.
  • Don't play under the influence of alcohol or substances: Decisions about betting should be made with a clear and balanced state of mind.
  • Family comes first: Betting should never come before your responsibilities to your family.

How to Set Your Limits

You can set your own limits at any time from your account settings on betjiji. The process is simple and takes effect immediately. Lowering a limit kicks in right away, but increasing one requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

Beyond setting limits, betjiji lets you view your betting history, deposit and withdrawal records, and session time at any moment. This transparency helps you stay aware of your own habits.

How self-exclusion works

Feeling like betting is getting out of control? Use betjiji's self-exclusion feature. Activating this option will completely close your account for a set period of your choosing — 6 months, 1 year, 3 years, or 5 years.

During self-exclusion, betjiji will not send you any promotional emails or notifications. Any funds in your account remain safe and will be returned to you once the exclusion period ends.

Important: Your account cannot be reactivated before the self-exclusion period ends. We strongly recommend making this decision with a clear head.

Minor Protection

Betjiji strictly does not accept registrations from anyone under 18. Every user's age is confirmed through the KYC verification process. However, parents also have a responsibility — keep your devices and account access out of reach of children.

If there are children in your home, we recommend using parental control software on the betjiji app or website. Never share your account login details with anyone.

Check yourself

If you answer "yes" to any of the questions below, consider seeking help:

Are you betting more to try to recover your losses?
Are you stealing time from family or work to bet?
Are you gradually increasing your bet amounts?
Trying to stop betting but can't?
Are you hiding your betting from your family?
Are you betting money that's meant for bills or essential expenses?
Get Help
Quick Steps
Keep in mind
  • Betting is 100% entertainment, not a source of income
  • Only play within your means
  • Don't chase your losses
  • When in doubt, take a break

Recognizing the Signs of Problem Gambling

If you notice any of these signs in yourself, contact betjiji's Help Center right away.

Chasing losses by placing repeated bets
Lying to loved ones about betting
Being unable to stop betting or feeling restless when you try
Taking out loans or selling assets to fund betting
Neglecting work, studies, or family
Feeling depressed or anxious when you're not betting
Betting non-stop, skipping sleep or meals
Needing to bet larger amounts to feel the same thrill

How to Activate Responsible Gaming Tools

Set your safe betting limits on betjiji in just a few simple steps.

01
Log In to Your Account
Log in to your betjiji account and click the profile menu in the top right corner.
02
Open the Responsible Gaming Section
Go to Settings and select the "Responsible Gaming" option.
03
Choose the limits you need
Deposit limits, loss limits, session time, or self-exclusion — activate the tools that work for you.
04
Confirm
Once you've set your limits, click "Save". Lowering a limit takes effect immediately.

Learn about each tool

Betting Budget Planning
At the start of each month, decide the maximum amount you're willing to spend on betting that month. Treat it as an entertainment expense — like a movie ticket or a restaurant bill. Never go beyond that.
Reality Check Reminders
At regular intervals, betjiji will remind you how long you've been playing and how much you've won or lost today. It's a simple way to keep yourself grounded in reality.
Betting History & Statistics
Review your betting history from the past 30 or 90 days — how much you wagered, how much you won, how much you lost. This clear picture helps you make better decisions.
Account Security Settings
Enable two-factor authentication (2FA) and change your password regularly. This prevents anyone else from accessing your account and placing unauthorized bets.

Responsible Gaming FAQ

Log in to your account, go to Settings, and click on the "Responsible Gaming" option. There you can set separate daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. Raising a limit requires a 72-hour waiting period.

No, the self-exclusion period cannot be changed before it expires. This restriction is intentional, to prevent impulsive decisions from being reversed in the heat of the moment. Once the period ends, you must reactivate your account yourself — it does not happen automatically.

A cooling-off period is a temporary break lasting between 24 hours and 6 weeks. Your account stays inactive during this time and reactivates automatically once the period ends. Self-exclusion, on the other hand, is a long-term commitment (6 months to 5 years) — once the period ends, your account does not reactivate unless you apply to do so yourself.

Reach out to betjiji's help center — our 24/7 live chat support team will guide you through the right steps. You can also open up to a family member or a trusted friend. If needed, consider speaking with a mental health professional.

No, betjiji is strictly for users aged 18 and above. Age is verified at registration and confirmed through ID documents during the KYC process. Accounts that raise suspicion may be suspended at any time.

Yes, all of betjiji's responsible gaming tools — deposit limits, loss limits, session time, cooling-off, and self-exclusion — are completely free to use. There are no fees or penalties for using them.

Play Responsibly with betjiji

Betting on betjiji should be an enjoyable experience. Use our tools, stay within your limits, and play responsibly.

18+ only. Play responsibly.

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